On Call Water Heaters

Financing and Warranties

One of the biggest mistakes you can make when buying a new water heater is to focus entirely on features and cost. While these are important aspects, it is important to consider your water heater’s Warranty. Every major water heater company has its own warranties and limitations. Some cannot be transferred to new owners, while others limit the issues it might cover. Here are some important details to know about the Warranty of the top water heater brands.

A.O. Smith Warranty
A.O. Smith has some of the longest warranties in the industry. Most tank models will have a six, eight, or ten year warranty, while tankless units are covered for up to 15 years.
Bradford White
Bradford white is one of the oldest water heater companies. They offer a limited warranty of six years. However, warranty lengths tend to follow a trickle-down system rather than a single length of time. Gas water heaters come with a prorated limited warranty for heat exchangers up to 20 years.
Navien
Navien is known for their efficient, eco-friendly water heaters. Their tankless units are the best in the industry. All Navien residential tankless heaters come with a 5-year warranty for parts and 15-year warranty for the heat exchanger.
Rheem
Rheem is the largest manufacturer of water heating products in North America. The company was founded in 1925 in Emeryville; CA. Rheem offers the most comprehensive warranties in the industry. Most products come with a 5 or 10 year warranty for parts and replacement. Some gas units feature conditional lifetime replacement coverage. Some gas models also have a 20 year or limited lifetime heat exchanger warranty.
Noritz
Noritz is one of the best brands when it comes to gas tankless water heaters for modern homes. All their water heaters are highly efficient and environmentally friendly. Noritz offers a 1/5/12 length (one year labor, five years parts, 12 years heat exchanger) when installed and used properly.
Rinnai
Rinnai is one of the popular manufacturers for tankless water heaters. The company manufactures water heaters for both GE and Bradford White in addition to their own name brand units. Rinnai’s name brand water heaters carry a 1/5/10 year (one year labor, five years parts, ten years heat exchanger). The warranty is reduced to three years if the unit is hooked.
American
American Water Heaters is currently a subsidiary of A.O. Smith. They manufacture a lot of water heaters, including gas, electric, tankless, and solar models. Depending on the specific model, an American warranty may cover six, eight, or ten years.

How to Stay Within Warranty On A Water Heater

Unless you want to pay out of pocket to replace your water heater, don’t void your warranty by making these common mistakes:

Installing the water heater on your own
Most water heater companies require your water heater to be installed by a certified plumber in order to maintain its warranty. Additionally, there may be specific components or parts that are required to bring your specific heater into compliance with your city’s plumbing codes. At On Call Water Heaters, we have a team of highly qualified and experienced plumbers to help you install your water heater so you can keep the manufacturer’s warranty valid.
Non-Compliance With Local Plumbing Codes
If a water heater is installed incorrectly, or fails to comply with every code, your manufacturer warranty may be void.
Changing or Modifying Water Heater Components Yourself
If your water heater stops working due to an issue with the way the components were set or adjusted, then your heater’s warranty becomes void, and the manufacturer will not cover the cost of repair.

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On Call Water Heaters is who I always use for my water heater installations and tankless conversions. I have been working with Natalia for 4 years. Her service, attention to detail, and commitment to her customers is far beyond what you would expect. The job is done right, priced fair, and if anything should happen I can count on them. This isn’t your typical plumber or technician, they will treat you like family to make sure your happy.

I did a search for Water Heater‘s in Pasadena and was directed to On Call Water Heaters. Natalia answered it and was very good about explaining the process and answering all of my questions. I felt very comfortable and the work was done perfectly.

Natalia is very responsive and patient to answer all my questions. They managed to schedule a same-day service for me and kept me updated on the arrival time. The technician is very knowledgeable and did a great job on the replacement. Great value service and highly recommended!!

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Looking for a full-service water heater company serving all of Los Angeles County, San Fernando County, Ventura County, Riverside and Orange County? On Call Water Heaters is the name to trust! Water heater is all we do! We are proud to provide you with Same Day Service, top products, full parts selection, in-house coverage, passed inspections, itemized estimates and long-term techs that have committed to serving you.

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Financing and Warranties

How to Stay Within Warranty On A Water Heater

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